Home delivery service and its contribution to the household economy in the city of Portoviejo

Abstract

Currently, human beings are increasingly immersed in the world of technology, where the activities carried out on a daily basis depend on the use of this technology. Startups, whether small or medium-sized companies, present a competitive disadvantage; in many cases they can lose business opportunities due to the absence of these technological tools. In the case of deliveries, they have been able to take advantage of mobile applications that can be shared in real time, to cover the requirements or orders made by customers who want to stay at home or order from their workplaces certain products as varied as food, clothing, technological devices, among others. The objective was to determine the socioeconomic contribution of those who carry out the home service activity in the city of Portoviejo. The application of a survey made it possible to collect information to know a series of aspects related to the activities carried out by the delivery services. The sample was made up of twenty individuals and was worked with non-probabilistic sampling, chosen randomly. The methodology involved descriptive and exploratory activities; the approach was longitudinal. The results indicated that the charge for carrying the order does not exceed three dollars, this depends on the distance. The conclusions showed that people are already accustomed to this type of purchase, the diversity of stores that are among customers' favorites tends to increase.